HSI Hampshire Stoves (Installations)
Skills
- Chimney Relining
- Fireplaces
- Wood / Log Burning Stoves
- Stoves Installer
- Stoves / Fireplace Showroom
- Emergency Fireplaces / Stove Service
Customer Reviews
Write a review9.97 /10
Based on 54 reviews over the past 12 months
Quality of work
9.98
Reliability
9.98
Communication
9.94
What customers are saying
AI-generated from customer reviews over last 24 months
Customers consistently describe this company as professional, friendly, and reliable, from initial stove installation to annual sweeping. The team is frequently praised for their expertise, excellent communication, and for leaving homes exceptionally clean and tidy.
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Reviews (584)
10 Wood / Log Burning Stoves
Posted 25 June
No hesitation to recommend.
Terry did a fantastic job of our log burning stove. He’s always on time, tidy, friendly and respectful of our house. He knows all there is to know about stoves and chimney sweeping. Tracy organised everything brilliantly, communication is super clear. Couldn’t recommend enough.Verified reviewerJob location: SO2110 Wood / Log Burning Stoves
Posted 20 June
Consistently delivering a high quality service
An excellent service from start to finish. Tracy is very thorough with the planning and preparation. Terry is very thorough with the annual service and safety checks. Both are friendly and professional. HSI are certainly the goto place in Hampshire for anything stove-related.Verified reviewerJob location: SO2410 Wood / Log Burning Stoves
Posted 19 June
Best in Hampshire!
Terry has been servicing and sweeping my chimney for 8 years, wouldn't have anyone else do it! He is funny, friendly and leaves everything clean and tidy!Verified reviewerJob location: SO2410 Wood / Log Burning Stoves
Posted 16 June
An efficient, clean job
A great service of our wood burner. Always done very well and no mess left behind. Great advice when needed.Verified reviewerJob location: SO2410 Wood / Log Burning Stoves
Posted 22 May
Chimney sweeping.
The annual chimney sweeping was carried out within a tight schedule. When finished it was not possible to tell that the room had been so used - not a speck left behind. Terry is always welcome .,Verified reviewerJob location: SO2410 Wood / Log Burning Stoves
Posted 22 May
Look no further for wood burner installation.
These folks are the go-to wood burner installers in Hampshire. They installed our stove a couple of years ago and have serviced it since and I cannot recommend them highly enough.Verified reviewerJob location: SO24
Photos
Company Info
Owner
Mr Terry Bicknell
Sole Trader
13 years on Checkatrade
VAT Registered
Yes: 172112349
Welcome to our Checkatrade page and thank you for taking the time to look into our details. We are a family run business. Terry Bicknell of HSI Hampshire Stoves (Installations) has been fitting since 2002, offering quality advice and services in the following areas:
- We have a Showroom - Open by appointment only meaning that you are able to organize a time outside of normal office hours. (Ring for an appointment to suit you).
- Wood Burning/Multi Fuel Stove Specialist
- Flex liners
- Twin wall factory flue systems,
- Fitting of bird nets/rain guards.
- Yearly stove after care service available
- Supply of wood burning/multi fuel stoves
- (ACR, Chesney, Cleaburn, Stovax, Hunter, Rais, Ekol, Hwam, Contura, Aga, Charnwood, Barbas, Morso, Dovre, Nordpeis, Euroheat, Esse, Parkray, Stuv, Saltfire, MI Stoves & many more)
- We are dealers for Saltfire, Ekol, Termatech, MI stoves, ACR and Woolly Mammoth stoves
- Supply of hearths - i.e. stone hearths and shaped glass hearths
- Problem solving
At HSI, we pride ourselves in offering a prompt, efficient & friendly family run service, no chimney is no problem with our twin wall internal and external systems. When you call you will only ever speak with either Terry (who carries out all surveys and installations) or Tracy (who handles all phone calls, showroom, ordering and diary etc). We are a HETAS approved fully insured company and are always conscious of our customer's needs. We are also pleased to offer estimates; we fully guarantee all of our work. We have recently moved our work premises (literally approximately 30 feet) and have a small showroom area in our new unit - we are open by appointment only. We can proudly say that we are a dealer for Ekol and Saltfire and for the more modern stove Termatech, along with Mi Flue Stoves and Woolly Mammoth Stoves. We have now also got a Facebook page.
We joined Checkatrade to be able to give our customers past, present and future an informed choice from our recommendations. Please feel free to contact either Terry or Tracy to discuss your individual needs and requirements, we are always happy to help.
Call to discuss all your needs - our show room is Unit 8, Barton Industrial Estate, Upper Wield SO24 9RN (Ring for directions)
Accreditations and awards
This trade passed up to 12 Checkatrade vetting checks
Member since July 2013
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